Terms of service

Terms of sale

Last updated: 8 November 2026.

1. Seller identity

Owner: Luis García Calvo (natural person), trading as Aura Noire. Tax ID and address: as stated in the Legal notice (Calle Álava 17, 33210 Gijón, Asturias, Spain). Contact: email hello@auranoire.store; WhatsApp +34 711 52 53 73 (messages only, we do not take phone calls).

2. Products

Aura Noire sells perfume decants (2, 5 and 10 ml) and packs. Decants are prepared from original perfumes from our selection and presented in separate atomizers, so they do not necessarily arrive in each brand's original packaging. Aura Noire is an independent shop with no official relationship with the manufacturers; their names and brands belong to their owners and are mentioned only to identify the products.

3. Prices and taxes

Prices are shown in euros including taxes. Shipping costs are shown before you confirm your order. Discounts and pack conditions are those shown in the shop at the time of purchase.

4. Purchase process

You add products to the cart, enter your details and delivery address, choose the shipping and payment method and confirm the order by pressing the payment button, which creates an obligation to pay. You will receive a confirmation email. The contract is concluded in Spanish.

5. Payment methods

You can choose from the payment methods shown during checkout. We do not offer cash on delivery.

6. Shipping and delivery

Rates, zones and estimated times are in the Shipping policy. We do not ship to the Canary Islands. Unless another time is stated, we will deliver within 30 days of order confirmation at the latest; estimated shipping times are not a delivery guarantee.

7. Right of withdrawal

As a consumer you have the right to withdraw from your purchase within 14 calendar days of receipt. Unless there is a defect or error on our part, the direct cost of returning the goods is borne by the customer. The procedure, the refund and the treatment of handled products are explained in the Returns and withdrawal policy, which forms part of these terms.

8. Legal guarantee and faulty products

Products are covered by the legal guarantee of conformity (3 years from delivery). If your order arrives damaged, faulty or is not what you ordered, contact us with your order number and a photo; we will resolve it in accordance with the law.

9. Customer service and complaints

You can write to us by email (hello@auranoire.store) or WhatsApp (+34 711 52 53 73) for queries, incidents or complaints. If you are not satisfied with our reply, you can go to the competent consumer bodies.

10. Data protection

How your data is processed is explained in the Privacy policy. Information about cookies is in the Cookie policy.

11. Applicable law

These terms are governed by Spanish law. The courts competent under consumer protection regulations will have jurisdiction. The terms in force at the time of ordering apply.